We are a technology company on a mission to make education accessible. Study.com helps millions of students improve their grades, gain career skills and earn college credit. We offer self-paced, online video courses that cover every subject taught in middle school through junior college as well as a growing suite of corporate learning and professional education products. We’ve built our platform from the ground up, leveraging data and technology to make the entire learning process simple and engaging for students.
We are a profitable, fast growing company looking to expand our team.
We began our journey in 2002 as a self-funded start-up and have grown every year since our inception. As a small, independent company, our employees have a direct impact on company direction and results.
We are located in the heart of downtown Mountain View, just a few steps from the Caltrain station. We only hire top talent, so those who pass our rigorous interview process will find themselves as part of one of the brightest and most innovative teams in Silicon Valley.
We have a culture of social responsibility. As we continue to generate profits, we give back by funding scholarship programs and helping charitable organizations provide open access to information and education throughout the poorest regions of the world.
Come join us on our mission and make a difference.
About the Customer Operations Manager Position
As Customer Operations Manager you will be shaping the public's perception of Study.com. We are looking for someone who is committed to ensuring that all our customers have an efficient and pleasant customer service experience. We are looking for a Customer Operations Manager who enjoys interacting directly with customers and can also train others to provide an exceptional customer service experience. You will direct operations of multiple sub-teams that handle customer service inquiries and also advocate on behalf of users to other Study.com teams and leaders. This is a full-time position in-office position at our Mountain View, CA, headquarters.
Why work for Study.com?
Study.com provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements, Study.com complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.